Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any question please send us an email athello@creatumstudios.com

What types of supplements does Resilient offer?

Resilient offers a wide range of high-quality supplements, including but not limited to mushrooms, Creatine Monohydrate, Ashwagandha, and many more. Our selection is carefully curated to support various health and wellness needs.

Are Resilient's supplements safe to consume?

Yes, all of Resilient's supplements undergo rigorous quality testing to ensure safety and efficacy. We source our ingredients from reputable suppliers and adhere to strict quality control standards.

How do I determine which supplements are right for me?

Choosing the right supplements depends on your individual health goals and needs. We recommend consulting with a healthcare professional or using our online product descriptions and guides to make informed decisions.

Are Resilient's products suitable for vegetarians or vegans?

Yes, many of our supplements are suitable for vegetarians and vegans. Specific information about the dietary preferences and restrictions for each product can be found in the product descriptions.

How do I place an order on Resilient's online store?

Placing an order is easy. Simply browse our website, add the desired products to your cart, and follow the checkout process. If you encounter any issues, our customer support team is here to help.

What payment methods does Resilient accept?

Resilient accepts a variety of payment methods, including credit/debit cards and other secure online payment options. All transactions are encrypted and secure.

What is Resilient's shipping policy?

Our shipping policy includes information on shipping rates, delivery times, and international shipping options. Customers can track their orders using the provided tracking information.

What's the shipping cost?

We offer free shipping in the US on all orders over $99.99. On average all order shipping costs are 4.5$ to any state in the US. International shipping costs may vary.

Can I return a product if I'm not satisfied?

Yes, Resilient offers a return policy. If you are not satisfied with your purchase, please refer to our return policy for instructions on how to return the product and obtain a refund or exchange.

When will I receive my products?

All products are shipped out from our fulfillment center within 4-6 business days and on average it takes 3-7 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Every now and then, such as holiday seasons, there may be a delay on orders due to the high volume coming in within such a short time period. We value being transparent with our customers, so please be patient as we are a small team doing the best we can! Thanks for your understanding.

How can I cancel my order?

Cancellations must occur before the product is confirmed and preparing to be shipped out. The order cannot be cancelled after you get an email with a tracking number. Refer to shipping and refund policy on footer.

Where are the products manufactured?

All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards.

Can I track my order?

Once you will make a purchase and your order will be confirmed, we will send out an order tracking link.

Do you ship Internationally?

Yes international shipping is available and the shipping costs will vary depending on the destination country. Please not that we are not resposible for any custom duties or taxes that may accure upon receipt.

What does the subscription give me?

If you subscribe to get the products monthly you will receive them in a timely manner and never run out of product. And you will get much better price.

How can I manage my subscription?

The subscription management information will also be emailed to you upon first purchase.

What is your subscription cancellation policy?

You may cancel at anytime other than within this one day time period, and if not done so outside of this time period, the designated payment method will be charged and cancelled for the next billing cycle and subscriptions remain active until customer cancels for the next cycle.